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Posted: Thursday, November 16, 2017 10:15 AM

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Univest Corporation of PA to locate a Bank Teller to join their team in Christiana, PA.

Basic Function:

Responsible for serving the bank’s customers from the teller line by completing a variety of financial transactions following technical and operational guidelines. This position will continue to develop knowledge in the features and benefits of the deposit product offerings, how customer experience service is delivered, and how to make referrals to the appropriate bank personnel regarding other products and offerings of the bank. This position functions under the direct supervision of the Head Teller

Qualifications:

High school diploma or equivalency certificate
Good Written/verbal communication skills
Good organizational, mathematical and computer skills
Completed Teller Trainee requirements or have previous bank experience
Neat, professional appearance
Experience with various office machines (photocopier, fax)
Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct.
Satisfactory level of attendance
Position Includes:

60% Branch Operations

Perform all teller transactions promptly, efficiently, and accurately
Adhere to all procedures including operational guidelines, customer service standards, check cashing procedures, and all security measures.
Maintain Operational Scorecard results above 85%
Provide friendly, courteous, professional customer service
Support Customer Experience Initiatives
Achieve and maintain MOSAIC scores above 90%
Assist supervisors to look for ways to decrease expenses and increase branch profitability
Keep cash differences and POB entries within expected levels
Learn other branch duties such as ATM settlement, coin counter settlement, cash dispenser settlement, and cash advance machine.
Perform other duties as assigned.
40% Branch Sales

Participate in various training and development programs
Assist branch in meeting assigned branch goals
Assist in bank promotions by regularly participating in teller awareness
Identify customer needs and cross-sell opportunities to meet goals
Develop knowledge and understanding of Univest Products and services
Learn to effectively apply teller sales flow procedures
Job Type: Full-time

Please include:
Full Name
Phone Number
Email Address
Resume


• Location: Lancaster

• Post ID: 56643602 lancaster
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